Last Updated: February 2026
1. Acceptance of Terms
By accessing or using EzoneCare.com and its associated services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. About EzoneCare
EzoneCare.com is a digital platform that connects customers with independent laptop repair service centers (“City Partners”) operating across multiple cities in India. EzoneCare itself is not a direct service provider — all physical repair work is carried out by independent city-level partners.
3. Nature of Services
- EzoneCare provides a platform to discover and connect with local laptop repair centers.
- Each city service center is operated by an independent partner/franchise owner.
- EzoneCare does not directly employ technicians or perform repairs.
- Repair quality, turnaround time, pricing, and warranty are the sole responsibility of the respective city partner.
4. Independent City Partners — Limited Liability
EzoneCare operates as a platform/brand. City-level service centers are independently owned and operated businesses. EzoneCare shall not be held liable for:
- Any damage to your device caused during or after repair by a city partner.
- Data loss, corruption, or theft of data stored on your device.
- Delays in repair completion by any city partner.
- Quality of parts used by city partners.
- Disputes between customers and city partners regarding pricing or service quality.
- Fraudulent or negligent conduct by any city partner.
All disputes related to repair services must be resolved directly with the respective city service center.
5. Brand Disclaimer
EzoneCare is an independent laptop repair service. We are not affiliated with, authorized by, or endorsed by any laptop or technology manufacturer including but not limited to Dell, HP, Lenovo, Acer, Asus, Apple, Samsung, MSI, Toshiba, or any other brand. All brand names and logos are the property of their respective owners. We provide third-party repair services only.
6. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information about yourself and your device.
- Back up your data before handing over your device for repair (we are not responsible for data loss).
- Pay the agreed service charges to the city partner directly.
- Not misuse this website or use it for any unlawful purpose.
7. Pricing
Service pricing is determined by each city partner independently. Prices displayed on this website (if any) are indicative and may vary. Final pricing will be communicated by the city service center before work begins.
8. Intellectual Property
All content on EzoneCare.com — including text, logos, images, and design — is the property of EzoneCare and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
To the maximum extent permitted by law, EzoneCare’s total liability to any user for any claim arising out of these Terms shall not exceed INR 0 (zero), as EzoneCare is a platform and not a direct service provider. Users engage city partners at their own risk.
10. Governing Law
These Terms and Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website after updates constitutes acceptance of the revised Terms.
12. Contact
For queries regarding these Terms:
Website: ezonecare.com
Email: [your-email@ezonecare.com]